Over the years, I read a lot of literature about
personal character and how to build trusting relationships. Books
like The 7 Habits of Highly Effective People by Steven Covey
and How to Win Friends and Influence People by Dale Carnegie
caused me to think about my own behavior and how that behavior
directly affects how others treat me and what others thought of me.
I started by applying the principles of humility
and “Habit 1” which is being proactive. I realized that I have
control of my circumstances, that there is always something that I
can do to improve my situation. And I realized that I had to
apologize to that first supervisor.
So I called her. And I called her. And I left
voice mail after voice mail, and it seemed she would never take my
call. But finally she called my back. When I asked to have lunch
with her, she reminded me that I had not left the company on the
best of circumstances. I told her that I knew that, but that I
wanted to apologize to her for being a less than adequate employee,
and that I wanted to do that in person if she was willing.
When we met, we talked about old times, about my
behavior and how she was able to cope with such a difficult employee
as myself. And I could tell that she forgave me, and that at the
same time, I forgave myself.
As I continue working in the lower ranks of
organizations, I have faith that eventually I will move up, but that
first I must put in my time being humble and appreciating the
amazing advantages I have in any position I work. As I have
practiced these principles, I have found that bosses are more likely
to ask my opinion and my coworkers are more likely to treat me with
respect and appreciate my competence.
Thus, one earns trust by his behavior and
attitude, not by her position.